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Our client in San Francisco, Oakland Ca and Charlotte NC has an amazing long-term contract opportunity for a Senior Interaction Designer
What you’ll be responsible for:
• Collaborating with CX Designers, Content Strategists, Producers, and Researchers on multi-device experiences for online and mobile banking, financial education, product information, tools, and applications
• Solve complex problems with simple, industry-leading user interface design solutions
• Develop scenarios, navigational structures, sitemaps, user flows, screen designs, interaction models and functional templates, then assist the project team with the creation of visual design and content artifacts
• Design, develop, test and refine prototypes
• Often acting as project lead, coordinating multi-disciplinary CX project teams, writing creative briefs, estimating scope and sizing, and handling escalations
• Working on large projects as well as ongoing maintenance, both independently and as part of a team
• Working with project teams to understand business goals and identify customer needs
• Partnering with product managers, project managers, developers, business analysts, legal/compliance, and more
• Analyze relevant internal and external sites and consult standards and guidelines as well as policies to determine best practices
• Iterate or extend existing designs, apply existing standards to new products or functionality, or redesign
• Consult with business stakeholders to educate and inform around the business value of experience design and user centered design practices
• Lead series of projects and complex programs
• Present the entire experience to large groups or senior leaders
• Moderate working sessions
• Participate in early discovery work that helps to determine future strategy
• Advocate for change that enhances customer experience and improves process
• Act as a key player in the strategic design process of projects, assuming responsibility for the overall Customer Experience strategy and execution
• Shepherd the project through usability testing, with an eye toward translating user feedback into intuitive and functional user experiences
• Develop new research and test theories that lead to alternative, leading edge design solutions
• Define and deploy design strategies
• Bachelor's degree in HCI or equivalent experience with information architecture as well as interaction design and information design
• 5+ years of experience with interactive product design, design planning, and/or strategic consulting for Fortune 500 companies or large e-commerce sites
• Proven track record for managing complex projects within larger organizations with a mature user centered design methodology
• Current and relevant experience with trends affecting digital interactive product design (e.g. mobile, responsive design, etc.)
• A track record of delivering high quality end-to-end designs including wireframes, prototypes, specifications documents, and presentations
• Knowledge of applying user research (e.g. task analysis, user scenarios) to inform design decisions
• Experience in working with cross functional team or large-scale software development lifecycle, including waterfall and agile methodologies
• Practical experience participating, optimizing and socializing user centered design processes and principles
• Excellent interpersonal, leadership, communication, problem-solving, and engagement management skills
• Expertise in iRise (or other simulation packages), Visio/OmniGraffle, and Photoshop/Fireworks
• Understand the subjective nature of decision-making with internal clients, and work effectively as a consultant within a large, matrixed organization
• Ability to present and defend design decisions to groups including senior stakeholders
• Experience in communications, human factors, and information sciences, graphic and visual arts
• Background in financial institution or other regulated industry
• Consulting experience or experience within Fortune 100 company
• Certification using iRise
• Knowledge of Accessibility methods and standards, WCAG, or section 508 compliance guidelines
• Experience with formal usability assessment methods
• Experience with service design or journey mapping, and designing for emotion
• Advanced degree in HCI, human factors, interaction design, communications, information sciences in visual/graphic arts or comparable experience
Are you available?
Please send your most current resume to Felicia at email@example.com. Please reference Job #12323
Mainz Brady Group provides technology staffing solutions to the best known companies in Software Development, Finance, Electronics/Manufacturing, Retail, R&D, Services, Biotechnology, Healthcare and Telecommunications.
We specialize in Information Technology, Software and Hardware development Staffing on a Contract, Contract to Hire, and Direct Hire basis.
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