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Senior Software Support Engineer
Job Order #12697
San Francisco, California - Added Mar 23, 2017

Full Description:

Our client in Palo Alto has an immediate need for a Senior Software Support Engineer

You will be responsible for interfacing with Technical Support and Software Development to provide deep level analysis to product related issues through testing, investigating, providing workarounds and resolving customer reported problems.

Duties include:
• Responding to escalation requests from Technical Support; providing mitigation solutions using Java applications, and web technologies such as JavaScript, AJAX.
• Producing code fix for maintenance releases
• Supporting Hosted Production Servers and utilizing the programming language Java and databases such as Oracle and SQL to troubleshoot and maintain the web applications.

Minimum Requirements:
This position also requires education or experience must include: Mitigation/Debugging web applications, Java, Eclipse, Linux Shell Scripting, Oracle PL/SQL Database, and ANT.
Any suitable combination of education, training, or experience is acceptable.

Are you available? Please send a current resume to Robert at
Please reference job# 12697

We look forward to working with you!

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