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Our Client is seeking a Content Strategist for a 3-month contract in Carlsbad, CA.
• Solve complex problems, using data, analytics and business objectives to inform (but not overwhelm) customer-facing content.
• Participate in generative research by visiting the store and being involved in user testing.
• Define the value prop in every new initiative, helping keep the end goal in sight.
• Write succinct, on-task content that engages users and reduces confusion, e.g., onboarding, toasts, modals, error messages, FAQ, transactional emails, push/SMS, etc.
• Ensure UX copy meets the highest level of compliance with Web Content Accessibility Guidelines (WCAG).
• Manage messaging to ensure satisfactory E2E experiences; minimize friction for the customer while driving desired outcomes.
• Audit/revise/retire content, ensuring a consistency of voice and tone throughout the experience; enhance flows, page organization and information architecture.
• Contribute to the development of content processes; collaborate with designers and researchers to support a cohesive UX ecosystem.
• Educate business/product managers and other teams on content strategy’s role in shaping new features and program launches.
• Significant writing and editing experience in e-commerce and tech, preferably B2C.
• Solid work samples showcasing a data-driven approach that takes into consideration: business metrics, site assessment, competitive analysis and secondary research.
• Excellent presentation, communication and negotiation skills.
• Exceptional command of grammar and punctuation.
• Enthusiasm for following the latest industry news and developments.
• Curiosity to design to ADA standards as well as test with screen readers.
• Ability to juggle multiple projects; adaptable to ever-changing priorities.
• Bachelor’s degree and 5+ years of experience, or master’s degree and 3+ years of experience.
Are you available? Please send your most current resume to Joe at firstname.lastname@example.org
Please reference JO#16481 UX Content Strategist
Mainz Brady Group provides technology staffing solutions to the best known companies in Software Development, Finance, Electronics/Manufacturing, Retail, R&D, Services, Biotechnology, Healthcare and Telecommunications.
We specialize in Information Technology, Technical Sales and Marketing Staffing on a Contract, Contract to Hire, and Direct Hire basis.
To see a complete listing of all current openings please visit us at www.mbg.com/
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