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Tech Support
Job Order #17409
, - Added Mar 12, 2020

Full Description:

Our client is looking for a passionate tech support who is all about delivering the best customer support! Our client is in the educational space looking for a driven tech support who can do daily tasks like setup accounts, troubleshoot tickets, and answer questions from educators. You are someone who is passionate about striving to deliver the best possible support to customers!

Required:
• 2+ years in customer/tech support experience, ideally enterprise SaaS industry
• Proficiency in Microsoft Excel
• Familiar with a CRM, Salesforce preferred
• Experience using a ticketing system
Desired:
• 2+ years of office management experience
• Interest in working with educators

Are you available? Please send your most current resume to Kyle resumes@mbg.com
Please reference JO#17409
Mainz Brady Group provides technology staffing solutions to the best known companies in Software Development, Finance, Electronics/Manufacturing, Retail, R&D, Services, Biotechnology, Healthcare and Telecommunications.
We specialize in Information Technology, Technical Sales and Marketing Staffing on a Contract, Contract to Hire, and Direct Hire basis.
To see a complete listing of all current openings please visit us at www.mbg.com/
To download our FREE Mobile Apps “MBG Jobs”, visit www.mbg.com/mobileapps

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