IT Job Search

Your Future Starts Now.

The Internet will only get you so far. Our recruiting specialists are on the inside of the IT job market in the San Francisco Bay Area, Portland and Seattle—and they can help you access open positions you might otherwise not even know about.

Explore our IT jobs in the San Francisco Bay Area, Portland and Seattle now:

Help Desk Associate
Job Order #14001
Oakland, California - Added Feb 8, 2018

Full Description:

Our Client is seeking a Help Desk Associate for a 6-month Contract-to-Hire position in Emmeryville, CA. The IT Servicedesk Associate will play a vital role in the day-to-day operations.


You will perform hands-on tasks for internal users including new installations, user support, troubleshooting and assisting other administrators with projects where required. In this role you are required to work in the office 5 days a week Monday thru Friday.
• Provide IT technical support to all internal staff
• Support all current Microsoft desktop technologies
• Support core Microsoft Office 365 technologies such as SharePoint Online, Skype for Business, and OneDrive for Business
• Onboard and offboard staff as it relates to IT technologies
• Image PCs for the deployment of new and rebuilt PCs
• Maintain an asset inventory of all deployed IT assets
• Stay current with Microsoft cloud technologies with intent to provide concise tutorials to staff
• Update IT workflows to increase efficiency
• Document IT systems and workflows
• Escalate issues to the System Administrator as needed
• Provide input and feedback to make the Servicedesk efficient and customer service oriented
Required Skills:
• Basic windows installation and troubleshooting experience: imaged PCs; basics for troubleshooting hardware and software issues; utilized toolsets for remote administration of PCs
• Self-motivated and eager to make a difference
• Positive attitude and an obsession to make sure our customers (our employees) have everything they need and pleased with the service they receive from IT.
Preferred Skills:
• Any Microsoft certifications
• An understanding of basic networking principles
• Active Directory experience

Are you interested and available? Please send your current resume to Eric at
Please reference JO# 14001EK

Mainz Brady Group provides technology staffing solutions to the best known companies in Software Development, Finance, Electronics/Manufacturing, Retail, R&D, Services, Biotechnology, Healthcare and Telecommunications.
We specialize in Information Technology, Technical Sales and Marketing Staffing on a Contract, Contract to Hire, and Direct Hire basis.
To see a complete listing of all current openings please visit us at
To download our FREE iPhone App “MBG Jobs”, visit

Apply for Help Desk Associate

Fill out the form below to submit your information for this opportunity. Please upload your resume as a doc, pdf, rtf or txt file. Your information will be processed as soon as possible.

Return to IT Job Search


“I love working with Mainz Brady Group. They truly are a solid recruiting resource to my technical groups.”

More Testimonials