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Consulting Engineer, Service Desk (Tier 1-3)
Job Order #17157
, - Added Jan 22, 2020

Full Description:

Title: Consulting Service Desk Engineer (Tier 1-3)

Our client in southeast Portland is seeking to add a talented Service Desk Consultant to their team. Responsibilities include:


- Triage incidents and confirm client/User communication is clear

- Resolve tickets and/or escalate to higher tiered Engineer for remote or onsite execution

- Perform Data Backup Check(s) to confirm all data backups are running correctly

- Documentation and time entry for all tickets worked


Minimum Requirements:

  • 3+ years of experience in systems administrator/tech support.

  • Experience supporting multiple versions of Windows Server, Exchange, ActiveDirectory, and backup schema

  • Experience with desktop support for Windows 7-10, modern versions of MacOS, iOS/Android

  • Able and willing to do on-site IT work as needed.

  • Reliable, personal transportation to travel onsite with clients.

  • Proactively scope and propose efficiency improvements or process improvements - flexible with implementation details of their proposals.


If your experience matches the above requirements, please send your resume to and reference JO#17157

Mainz Brady Group provides technology staffing solutions to the best-known companies in Software Development, Finance, Electronics/Manufacturing, Retail, R&D, Services, Biotechnology, Healthcare and Telecommunications.

We specialize in Information Technology, Technical Sales and Marketing Staffing on a Contract, Contract to Hire, and Direct Hire basis.

To see a complete listing of all current openings please visit us at


Apply for Consulting Engineer, Service Desk (Tier 1-3)

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“I have never met a company that has as much experience as Mainz Brady Group and it shows every time I work with them. They truly understand our environment and find the people that would work best in our company.”

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