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Consulting Engineer, Service Desk (Tier 1-3)
Job Order #17157
, - Added Jan 22, 2020

Full Description:

Title: Consulting Service Desk Engineer (Tier 1-3)

Our client in southeast Portland is seeking to add a talented Service Desk Consultant to their team. Responsibilities include:


- Triage incidents and confirm client/User communication is clear

- Resolve tickets and/or escalate to higher tiered Engineer for remote or onsite execution

- Perform Data Backup Check(s) to confirm all data backups are running correctly

- Documentation and time entry for all tickets worked


Minimum Requirements:

  • 3+ years of experience in systems administrator/tech support.

  • Experience supporting multiple versions of Windows Server, Exchange, ActiveDirectory, and backup schema

  • Experience with desktop support for Windows 7-10, modern versions of MacOS, iOS/Android

  • Able and willing to do on-site IT work as needed.

  • Reliable, personal transportation to travel onsite with clients.

  • Proactively scope and propose efficiency improvements or process improvements - flexible with implementation details of their proposals.


If your experience matches the above requirements, please send your resume to resumes@mbg.com and reference JO#17157

Mainz Brady Group provides technology staffing solutions to the best-known companies in Software Development, Finance, Electronics/Manufacturing, Retail, R&D, Services, Biotechnology, Healthcare and Telecommunications.

We specialize in Information Technology, Technical Sales and Marketing Staffing on a Contract, Contract to Hire, and Direct Hire basis.

To see a complete listing of all current openings please visit us at MBG.com


Apply for Consulting Engineer, Service Desk (Tier 1-3)

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“I have worked with some of the folks from Mainz Brady Group for several years. They are experts in finding the right candidate for the job. They get to know your business. They are efficient and effective in responding to your needs.”

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