IT Helpdesk

Location: Beaverton, OR
Category: IT Infrastructure
Employment Type: Contract To Direct Hire
Work Location: Hybrid
Job ID: 35041
Date Added: 06/26/2024

Help Desk Technician – Contract to Hire – Onsite, Hillsboro Oregon

We are seeking a Help Desk Technician to join our client who is a global leader in display and digital signage technology. You will install, repair, and maintain workplace devices, including desktops, laptops, mobile phones, tablets, and printers. This role includes software installation, troubleshooting, network problem identification, and cloud service assistance.

Qualifications:

  • 2-4 years relevant experience
  • High School Education or equivalent
  • Experience with LDAP (Active Directory) and Azure preferred
  • Good verbal and written communication skills
  • Physical ability to lift up to 30 lbs., stand/walk for prolonged periods, and use computer hardware/software

Responsibilities:

  • Install, repair, and maintain workplace devices
  • Install software images and maintain hardware/software lifecycle
  • Support Help Desk and resolve tickets per SLA
  • Manage workload efficiently
  • Ensure device and software security
  • Assist in customer education and training
  • Troubleshoot PC software/hardware failures and network issues
  • Assist with network/system admin tasks and cloud services troubleshooting

Mainz Brady Group is a technology staffing firm with offices in California, Oregon and Washington. We specialize in Information Technology and Engineering placements on a Contract, Contract-to-hire and Direct Hire basis. Mainz Brady Group is the recipient of multiple annual Excellence Awards from the Techserve Alliance, the leading association for IT and engineering staffing firms in the U.S.

Mainz Brady Group is an Equal Opportunity Employer. We are committed to Diversity & Inclusion and incorporate non-discrimination best practices in all of our staffing processes. Mainz Brady Group does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, gender expression, age, disability or any other protected class.

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