Salesforce Administrator

Region: Oakland
Category: Other Area(s)
Employment Type: Contract To Direct Hire
Job ID: 32938
05/18/2022

Salesforce Administrator

Position Overview:


Our client is hiring a Salesforce Administrator to play a critical and meaningful role in building & maintaining our Salesforce CRM and the connected go-to-market platforms. This includes the Sales & Service modules in Salesforce. In this role, you will own the successful completion of the run books of integration & bi-directional integrations.  

Responsibilities:  

  • Partner with key stakeholders to ensure Salesforce integrates seamlessly and ensure data synchronizations.  

  • Provide architecture recommendations & implement best-practice processes for optimization and adoption. 

  • Manage the user-setups, configurations, customizations of objects, workflows, rules, ensure high standards of data quality, and the migrations from dev to test to prod instances.  

  • Act as the subject expert on the data in Salesforce and support cross-functional teams on data dependencies between systems (Netsuite, Verint, Data Warehouse, etc.) 

  • Manage the deployment plans for complex change management/rollouts and create and update documentation on processes, policies, configurations.  

  • Collaborate with IT for provisioning and management of user access & licenses. 

  • Capture business requirements and processes and map them into functional and technical requirements and solutions, troubleshooting as necessary.  

  • Develop process flows and internal training documentation.  

You’re a great candidate if you have:   

  • 5+ years of hands-on Salesforce admin experience, including integrations with systems including NetSuite, Data Warehouse and Marketing Automation 

  • Basic Sales Cloud experience (e.g. Leads, accounts, contacts, opportunities etc.)
  • Basic Service Cloud experience (e.g. Service ticket management for external and IT team)
  • Implementation experience with Salesforce, preferred  

    Mainz Brady Group is an Equal Opportunity Employer. We are committed to Diversity & Inclusion and incorporate non-discrimination best practices in all of our staffing processes. Mainz Brady Group does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, gender expression, age, disability or any other protected class

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