AI Ops Support Engineer
Location: San Francisco, California
Category: Software Development
Employment Type: Contract
Work Location: Hybrid
Job ID: 36106
Date Added: 04/02/2026
Location: San Francisco, CA – 2-3 days on office
Department: Technology Operations
Pay $ 65-85 p/h w2
Overview:
We are seeking an AIOps Support Engineer to support and operate enterprise AI platforms and cloud infrastructure. This role focuses on maintaining reliability, troubleshooting issues, and ensuring secure, scalable access to AI services in a fast-paced, regulated environment.
Key Responsibilities:
- Monitor and resolve issues across AI platforms and cloud environments (GCP, Azure)
- Support AI tools including ChatGPT, Claude, and Gemini
- Troubleshoot SSO, IAM, and user access issues (Okta, Azure AD)
- Manage incidents, logs, and system performance
- Support Azure ML and developer tools (e.g., VS Code)
- Partner with stakeholders to resolve technical issues and provide updates
- 3–5 years in technical support, cloud ops, or IT engineering
- Experience with GCP and working knowledge of Azure
- Familiarity with AI/LLM tools (ChatGPT, Claude, Gemini)
- Experience with SSO/IAM (Okta, Azure AD)
- Strong troubleshooting and communication skills
- Experience in financial services or healthcare
- Exposure to Netskope or similar tools
- Experience with ServiceNow or Jira
Mainz Brady Group is a technology staffing firm with offices in California, Oregon and Washington. We specialize in Information Technology and Engineering placements on a Contract, Contract-to-hire and Direct Hire basis. Mainz Brady Group is the recipient of multiple annual Excellence Awards from the Techserve Alliance, the leading association for IT and engineering staffing firms in the U.S.
Mainz Brady Group is an Equal Opportunity Employer. We are committed to Diversity & Inclusion and incorporate non-discrimination best practices in all of our staffing processes. Mainz Brady Group does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, gender expression, age, disability or any other protected class.
