Data Center Technician

This role supports data center integration, hardware deployment, and operational activities within a large-scale cloud services environment. The position is hybrid, with approximately 75% onsite work at a Dallas data center and 25% remote. There is no traditional office space onsite; all work performed at the data center takes place on the data hall floor. Weekly travel to the Dallas data center is required.

Responsibilities

• Oversee site integration teams performing physical installation of server and network infrastructure in lab and production data center environments, following documented standards

• Provide hands-on assistance with physical installations as needed

• Install, configure, and validate Linux, Windows, and KVM-based server operating systems

• Perform hardware diagnostics and triage on deployed equipment

• Replace failed hardware components and field-replaceable units (FRUs)

• Maintain and manage spare parts inventory

• Coordinate inbound and outbound shipping of devices and equipment

• Perform basic network switch configuration, including ports and VLANs

• Configure and support rack PDU equipment

• Create, maintain, and update technical documentation for system configurations

• Update monitoring systems to reflect current infrastructure state

• Partner with automation and provisioning teams to define calibration, burn-in, and hardware validation procedures

Qualifications

Required Experience & Skills

• 5+ years of experience installing, configuring, and troubleshooting Linux and Windows systems in large-scale or global environments

• Hands-on experience with server hardware, including BIOS, firmware, IPMI, burn-in processes, and memory/CPU testing

• Strong understanding of network protocols (TCP/IP, SMB, HTTP, NFS, FTP, SNMP, DHCP)

• Experience configuring network switches, including interfaces, VLANs, and access/trunk ports

• Ability to quickly learn, adapt to, and evaluate new technologies

• Strong collaboration and communication skills with the ability to work across development, server, storage, and security teams

• Bachelor’s degree or equivalent combination of education and technical training

Preferred

• Certifications such as CCNA or CompTIA A+

Tools & Technologies

• Linux and Windows operating systems

• KVM virtualization

• Enterprise server hardware platforms

• BIOS and firmware management tools

• IPMI and out-of-band management interfaces

• Core networking protocols and switch configuration

• Rack PDU configuration

• Monitoring and documentation systems

• Automation and provisioning platforms