Innovation Lab Engineer
Location: Oakland
Category: IT Infrastructure
Employment Type: Direct Hire
Work Location: Hybrid
Job ID: 35793
Date Added: 07/31/2025
- As a member of the Innovation Labs engineering team, you will daily use hands-on technical knowledge to engineer, operate and support all our systems and platforms we use in the lab to deliver meaningful solutions to our internal customers
- Use exceptional technical knowledge and problem-solving skills to break down complex technical problems and solve needs of the organization
- Ensure continuous uptime, stability, and compliance in all levels for all the Innovation Labs systems and environments
- Author and then utilize scripting and infrastructure as code to automate the support of on-premises, hybrid, and cloud infrastructures and lab services
- Helps design and implement security best practices and zero trust principles across all lab systems and platforms
- Collaborates with project managers and development partners to ensure effective and efficient delivery, deployment, operation, monitoring, and support of our internal customers and applications.
What you bring:
- A strong desire to be hands-on daily and provide operational and engineering support for a wide array of technology, encompassing physical hardware, operating systems, as well as software platforms.
- A passionate and self-driven desire to learn new approaches and new technologies and with direction be able to independently problem solve and apply critical thinking skills to address technical challenges.
- Proven experience and technical knowledge in configuring, maintaining, and supporting, troubleshooting and problem solving related to each of these core Infrastructure domains:
- Compute
- Storage
- Networking
- Virtualization
- A track record engineering and operationalizing cross-platform operating systems and platforms, including customizing/packaging, deploying, supporting, patching and maintaining:
- Microsoft Windows Server 2019, 2022
- Microsoft Windows 10/11
- Red Hat Enterprise Linux 8, 9
- Demonstrated advanced experience in deploying, configuring and running Microsoft Domain Services and related technologies:
- Active Directory Domain Services
- Group Policy Creation/Management
- Desired State Image, Configuration and Drift Management
- System Center / Endpoint Configuration Manager
- Windows Update Services
- Windows DNS
- Firm operational and configuration knowledge of Virtualization and container technologies, especially:
- VMware vSphere Suite
- VMWare NSX (formerly NSX-T/Data Center)
- OpenShift / OpenShift Container Services
- Kubernetes
- Have working experience authoring automation scripts and using Infrastructure as Code tools:
- Terraform
- PowerShell
- BASH
- C# (experience is a plus)
- Administration and Engineering experience within a cloud platform, especially Microsoft Azure and Google Cloud Platform
- IaaS – Infrastructure as a Service
- PaaS – Platform as a Service
- SaaS – Software as a Service
- Must be able to be onsite in Charlotte, NC when required or further necessary to perform physical work within the Innovation Labs environment.
- Ability to lift 75+lbs with assistance.
- Ability to work within a server room to rack/stack/cable infrastructure
- Ability to navigate above server racks or below sub-floors
- Administering and Configuration of Red Hat Satellite
- Experience creating and utilizing API endpoints.
- Engineering Certifications in Microsoft Azure and Google Cloud Platform
