Application Support Analyst

Region: Oakland
Category: IT Infrastructure
Employment Type: Contract To Direct Hire
Job ID: 33845
11/18/2022

Mainz Brady Group with working with an amazing and loyal financial client is in search for an Application Support Analyst. This amazing hybrid position, open to the Los Angles/ Rosemead area. This position requires only 2 days in office!

Responsibilities:  

  • You will be responsible for responding to, resolving, and completing requests for internal Bank system help.  
  • You will be maintaining the application system via installing, upgrading, and patching.
  • As well as Independently examine, resolve, and record user support tickets pertaining to banking software systems. Make that support tickets are handled in a way that leads to prompt resolution and closure.
  • Establish trusting connections with customers at all organizational levels.

Qualifications:

  • 5+ years of experience supporting apps.
  • Experience and knowledge of the financial/banking sector’s regulatory requirements (FFIEC).
  • Knowledge of Microsoft Office, business software, vendor software, and vendor management.
  • Knowledge of catastrophe recovery and applicability
  • Proven capability to effectively interface with dynamic development teams

#DICE #JAG

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