User Acceptance Testing Quality Analyst

Primary Job Purpose

The UAT Quality Analyst IV is a senior-level leader responsible for driving high-quality User Acceptance Testing (UAT) across complex business workstreams. This role ensures all business functional testing is completed on time, meets quality standards, and protects key performance indicators (KPIs). The position leads UAT strategy, execution, reporting, and continuous improvement across multiple Agile teams and business areas.

Key Responsibilities

• Lead and manage end-to-end UAT activities for complex, multi-workstream projects

• Develop and execute UAT, regression, and end-to-end functional test strategies

• Translate business requirements into comprehensive test cases and scripts

• Define test data needs and validate readiness across teams

• Track testing progress, manage risks/issues, and report status to leadership

• Facilitate defect triage, prioritization, and validation of defect resolution

• Ensure quality and completeness of all UAT deliverables across the project lifecycle

• Use metrics and defect leakage analysis to improve testing effectiveness

• Lead process, practice, and tool improvements (including Jira and related tools)

• Support go-live and post-implementation validation activities

• Collaborate with development and business stakeholders to align on quality goals and risk mitigation

• Manage UAT planning, estimates, schedules, and resource coordination

Minimum Qualifications

• 8+ years of experience in business, healthcare insurance, or health industry environments

• 7+ years of experience in business requirements analysis and acceptance testing

• 2+ years leading UAT efforts for complex enterprise projects

• Strong knowledge of Agile and software development methodologies

• Healthcare insurance domain experience preferred; Facets experience a plus

• Proven ability to create risk-based testing strategies and manage multiple projects simultaneously

• Experience analyzing production defect leakage metrics to improve testing quality

• Strong cross-functional communication, leadership, and problem-solving skills

• Bachelor’s degree in Computer Science, Mathematics, Business Administration, or related field (or equivalent experience)