Endpoint Engineer

Desktop Engineer / Endpoint Administrator

Required Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field; equivalent hands-on experience will also be considered.

• 5+ years of experience in Information Technology supporting enterprise desktop environments.

• CompTIA Security+ (or similar certification), or ability to obtain within 90 days of hire.

• CompTIA A+, Microsoft Certified: Endpoint Administrator (MD-102), or higher-level certifications preferred.

• Strong knowledge of Windows operating systems, desktop hardware, and peripheral support, including Dell workstations and related technologies.

• Experience administering and supporting Microsoft 365 services, including Exchange Online, SharePoint, OneDrive, and Teams.

• Hands-on experience with Microsoft Endpoint Configuration Manager (MECM/SCCM) and Microsoft Intune.

• Proficiency with PowerShell, Python, or other scripting and automation tools.

• Solid understanding of networking fundamentals, including troubleshooting connectivity and endpoint-related issues.

• Experience researching emerging technologies and recommending innovative solutions to improve operational efficiency and user experience.

• Strong written and verbal communication skills with the ability to explain technical concepts to both technical and non-technical audiences.

• Demonstrated ability to build and maintain positive working relationships with internal stakeholders, customers, vendors, and cross-functional teams.

Preferred Qualifications:

• Experience managing large-scale endpoint deployments and lifecycle management.

• Familiarity with enterprise security best practices, endpoint compliance, and device management strategies.

• Experience supporting hybrid and cloud-first environments.